Shipping policy

Shipping & Pick-Up Policy

We offer both local pickup and shipping for customer convenience.

Order Processing

Orders are typically processed and shipped within 2-4 days of purchase, excluding weekends, holidays, or any unforeseen delays.

Shipping Information

Please make sure your shipping address is entered correctly at checkout. Accurate address details are important to avoid delays in processing and delivery.

If an incorrect or incomplete address is provided, shipping may be delayed.

Returned Packages / Incorrect Address

If a package is returned due to an incorrect or undeliverable address provided by the customer, the customer will be responsible for any additional shipping costs required to resend the package to the corrected address.

Local Pickup

Customers who select local pickup will receive pickup details once their order is ready.

We are not responsible for delays caused by carriers, incorrect address submissions, or circumstances outside of our control.

Local pickup is available at:

5045 Timothy Lane
Jacksonville, FL 32210

For pickup questions, contact:
Phone: (904) 479-5702
Email: theduvalcowboy@gmail.com